1. Information We Collect
We may collect both personal and non-personal information when you interact with our website or services, including:
- Personal Information: Name, email address, phone number, company name, billing details, and any information you voluntarily provide through contact forms or registration.
- Technical Data: IP address, browser type, device information, pages visited, and usage analytics collected automatically through cookies and similar technologies.
- Transactional Data: Payment details, order history, and service usage related to your purchases or subscriptions.
2. How We Use Your Information
Teknocertified uses collected information for the following purposes:
- To provide and maintain our services.
- To process transactions and send related billing or support information.
- To respond to your inquiries and provide customer assistance.
- To send updates, offers, and marketing communications (with your consent).
- To improve website performance, user experience, and service quality.
- To comply with legal obligations and prevent fraud or abuse.
3. Cookies
Our website uses cookies and similar technologies to enhance your browsing experience, analyze traffic, and understand user behavior. You can manage or disable cookies in your browser settings, but some features may not function properly without them.
4. Sharing & Disclosure
We do not sell or rent your personal data. However, we may share it with:
- Service Providers: Trusted partners (e.g., hosting, analytics, payment processors) who help operate our business.
- Legal Requirements: When required by law, court order, or to protect our rights, property, or users.
- Business Transfers: In case of merger, acquisition, or reorganization, your data may be transferred as part of that process.
5. Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal requirements, resolve disputes, and enforce our agreements. When data is no longer needed, it is securely deleted or anonymized.
6. Data Security
We implement industry-standard technical and organizational measures to protect your information against unauthorized access, loss, misuse, or disclosure. However, no internet transmission or storage system can be guaranteed 100% secure.
7. Your Rights
Depending on your jurisdiction, you may have rights regarding your personal data, such as:
- Accessing and obtaining a copy of your data.
- Requesting correction or deletion of your personal information.
- Objecting to or restricting processing in certain cases.
- Withdrawing consent for marketing communications at any time by clicking the “unsubscribe” link or contacting us directly.
8. International Data Transfers
As a global company, we may process your data in other countries. When we transfer data outside your jurisdiction, we use appropriate safeguards (such as contractual clauses or equivalent mechanisms) to ensure adequate protection.
9. Children’s Privacy
Our services are not intended for children under 16. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us immediately for removal.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. Continued use of our services after changes means you accept the revised Policy.
11. Contact Us
For questions or concerns about this Privacy Policy or your personal data, contact us at contact.