1. Interpretation & Acceptance

“You” means the person or entity accessing or using the Services. “We,” “our,” and “us” refer to Teknocertified. By accessing or using the Services, you confirm that you have read, understood, and agreed to these Terms. If you do not agree, do not use the Services.

2. Scope of Services

We provide brand consultancy, website setup, custom software development, SEO, and software licensing. Specific deliverables, timelines, and responsibilities may be set out in a separate statement of work, proposal, or order form (each, an “Order”). In case of conflict, the Order governs for the scoped project.

3. Accounts & Eligibility

You may need an account to access certain features. You are responsible for safeguarding credentials and for all activity under your account. You must provide accurate information and promptly update any changes. We may suspend or terminate accounts for breach or misuse.

4. Orders, Fees & Payments

• Quotes & Orders: Fees are outlined in our quote or Order and exclude taxes unless stated otherwise.
• Invoicing: We may require upfront deposits or staged milestone payments. Invoices are payable within the timeframe stated on the invoice.
• Late Payments: We reserve the right to suspend Services for overdue balances and to charge reasonable late fees as permitted by law.
• Refunds: Unless required by law or agreed in writing, fees are non-refundable once work has begun.

5. Software & Licensing

Custom software deliverables may be licensed, not sold, under the license terms specified in your Order (e.g., proprietary license or agreed open-source terms). Third-party licenses (frameworks, libraries, SaaS tools) remain subject to their respective licensors’ terms. You are responsible for complying with any third-party license obligations.

6. Intellectual Property

• Our Materials: We retain all rights in our pre-existing materials, tools, and know-how. We grant you a limited license to use deliverables per your Order and these Terms.
• Your Materials: You grant us a non-exclusive license to use content, trademarks, and data you provide solely to deliver the Services.
• Feedback: You assign to us any rights in feedback or suggestions you submit regarding the Services.

7. User Content & Blog

If you submit content for implementation or publication (e.g., brand assets, copy, images), you represent that you have the necessary rights and that the content does not infringe any third-party rights or laws. Blog or marketing content we publish is provided for general information only and does not constitute professional advice.

8. Third-Party Services

The Services may integrate or reference third-party products or services. We are not responsible for third-party terms, privacy practices, uptime, or performance. Your use of third-party services is at your own risk.

9. Acceptable Use

You agree not to misuse the Services, including by: (a) violating laws or third-party rights; (b) attempting to access systems without authorization; (c) introducing malware or interfering with security; (d) reverse engineering or scraping except as permitted by law; or (e) using the Services to transmit unlawful, harmful, or infringing content.

10. Disclaimers

To the maximum extent permitted by law, the Services are provided “as is” and “as available,” without warranties of any kind, express or implied (including merchantability, fitness for a particular purpose, and non-infringement). We do not guarantee uninterrupted or error-free operation.

11. Limitation of Liability

To the extent permitted by law, in no event shall Teknocertified be liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenues, data, goodwill, or business opportunities. Our total liability for any claim relating to the Services will not exceed the amounts paid by you to us for the Services giving rise to the claim in the 3 months preceding the event.

12. Indemnification

You agree to defend, indemnify, and hold harmless Teknocertified and its officers, employees, and agents from and against any claims, damages, liabilities, and expenses arising out of your use of the Services or breach of these Terms.

13. Suspension & Termination

We may suspend or terminate access to the Services if you breach these Terms, fail to pay fees when due, or if required by law. Upon termination, your right to use the Services ceases immediately, and any accrued obligations survive as stated herein.

14. Governing Law & Disputes

These Terms are governed by the laws of your company’s principal place of business (without regard to conflict-of-laws rules). The exclusive venue for any dispute shall be the competent courts of that location.(Tip: replace this clause with your exact jurisdiction and venue.)

15. Changes to the Terms

We may update these Terms from time to time. When we do, we will revise the “Last updated” date above. Continued use of the Services after changes become effective constitutes acceptance of the updated Terms.

16. Contact

Questions about these Terms? Contact us at legal@teknocertified.com. For general inquiries, visit /contact.